London House requires a credit card in order to reserve an appointment. We require a 3 hour cancellation for all appointments (under 3 hours) or you may be charged for the appointment.
For appointments over 3 hours in length we require a credit card on file and 24 hours notice. For less than 24 hours notice you will be charged half the appointment. Under 3 hours notice and you will be charged for your entire appointment.
Please note that if you show up 15 minutes late to an appointment, we may not be able to provide the service booked and it would be considered a no show.
We would appreciate your understanding and cooperation in regard to our cancellation policy. Our time and expertise is valuable. Thank you!